How to Delete Your Data from Jay Doolan
We respect your right to control your personal data. If you want to delete your account and all associated data from our app, you have several options available.
Option 1: Delete Through the App
Step-by-Step Instructions:
- Open the App: Launch Jay Doolan on your device
- Access Settings: Go to your profile or account settings
- Find Account Options: Look for “Account Settings” or “Privacy Settings”
- Select Delete Account: Choose “Delete My Account” or “Remove Account”
- Confirm Deletion: Follow the confirmation prompts
- Verification: You may receive a confirmation email
Timeline: Account deletion is typically processed within 24-48 hours.
Option 2: Revoke Facebook App Access
Through Facebook:
- Go to Facebook Settings: Visit facebook.com/settings
- Apps and Websites: Click on “Apps and Websites” in the left menu
- Find Our App: Locate “Jay Doolan” in the list
- Remove App: Click “Remove” next to our app
- Confirm: Confirm the removal when prompted
Through Facebook Mobile App:
- Open Facebook App: Launch the Facebook mobile app
- Menu: Tap the three lines (menu) button
- Settings & Privacy: Select “Settings & Privacy” then “Settings”
- Apps and Websites: Tap “Apps and Websites”
- Find Our App: Locate “Jay Doolan”
- Remove: Tap “Remove” and confirm
Important: This removes our app’s access to your Facebook data, but you may also want to contact us directly to ensure complete data deletion from our systems.
Option 3: Contact Me Directly
If you prefer to have us delete your data manually or have questions about the process:
Email Request:
- Send to: hello@jaydoolan.com
- Subject: “Data Deletion Request”
- Include:
- Your full name
- Email address associated with your account
- Facebook User ID (if known)
- Any additional account identifiers
Contact Form:
Visit https://jaydoolan.com and submit a data deletion request.
Response Time:
We will respond to your deletion request within 48 hours and complete the deletion within 30 days maximum.
What Gets Deleted
When you request data deletion, we will remove:
From Our Systems:
- Your account profile and settings
- All content you’ve created or shared
- Usage data and analytics tied to your account
- Email communications and support history
- Any Facebook data we’ve stored
From Facebook Integration:
- App permissions and access tokens
- Any data we’ve shared back to Facebook
- Cached profile information
What May Remain:
- Anonymized analytics data (not tied to your identity)
- Legal compliance records (if required by law)
- Backup data (automatically purged within 90 days)
Verification of Deletion
After processing your deletion request:
- Confirmation Email: You’ll receive confirmation that your data has been deleted
- Facebook Verification: Check that our app no longer appears in your Facebook Apps list
- App Access: You will no longer be able to log into our app with your previous account
Partial Data Deletion
If you only want to delete specific types of data rather than your entire account:
Available Options:
- Delete specific content or posts
- Remove certain permissions while keeping your account
- Clear usage history while maintaining profile
- Remove email communications preferences
Contact us at [YOUR EMAIL] to discuss partial deletion options.
Technical Details
Data Location:
Your data may be stored in multiple locations:
- Primary databases: United Kingdom
- Backup systems: Europe
- Third-party services: UK, Europe & USA
Deletion Timeline:
- Immediate: Account access disabled
- 24-48 hours: Active data deletion from primary systems
- 7 days: Removal from backup systems
- 30 days: Complete purge from all systems
- 90 days: Final cleanup of any residual data
Data Portability
Before deleting your account, you can request a copy of your data:
- Email: hello@jaydoolan.com with subject “Data Export Request”
- Include: Your account details and preferred format
- Timeline: We’ll provide your data within 7 days
- Format: JSON, CSV, or PDF (your choice)
Questions or Issues
Common Issues:
- Can’t access the app: Use Option 2 (Facebook) or Option 3 (Email)
- Forgot account details: Contact us with any information you remember
- Technical problems: Our support team can assist with deletion
Contact Support:
- Email: hello@jaydoolan.com
- Response Time: Within 24 hours
- Available: Monday – Friday, 9 AM – 5 PM [YOUR TIMEZONE]
Legal Rights
Depending on your location, you may have additional rights under:
- GDPR (European Union): Right to erasure
- CCPA (California): Right to deletion
- Other local privacy laws
We honor all applicable legal requirements for data deletion.
Updates to This Process
We may update these instructions occasionally. The current version is always available at this URL, and we’ll notify users of significant changes through:
- Email notifications
- In-app announcements
- Website updates
Last Updated: 19/7/25
Questions? Contact us at hello@jaydoolan.com or visit https://jaydoolan.com